Website Trends for 2018

By btwebgroup | February 22, 2018 |

You’ve designed your website and you love it! But maybe, just maybe, it’s time for a little makeover. The search engines and social media are continually updating their algorithms. It’s important to make sure that your website remains current within those trends. So, here are a few! Layouts – The trend is a Broken Grid…

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Marketing 101

By btwebgroup | February 15, 2018 |

We all need marketing Marketing is how you grow your business. Marketing is essential to a company’s success. It’s also one of the areas people struggle. The good news is that marketing doesn’t have to be stressful.  Here are a few tips to help you jump into the marketing pool. Social Media Advertising Public Relations…

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Is Your Customer Service Policy Effective?

By btwebgroup | February 8, 2018 |

If you’ve been following this three part blog series on customer service; Do You Understand Your Customers (part 1) and Do You Have a Customer Service Policy? (part 2), then you will have analyzed your customer , developed a policy, and are now ready to evaluate the effectiveness of that policy. But where to start?…

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